Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Explore the Great Outdoors
Discover Our Trail Systems
01
Interactive Trail Maps
Our interactive trail maps provide detailed information on each trail, including routes, difficulty levels, and scenic highlights to enhance your outdoor experience.
02
Trail Difficulty Ratings
Each trail is rated for difficulty, ensuring you can choose the perfect path for your skill level and enjoy a safe adventure in nature.
03
Real-Time Grooming Status
Stay updated with our real-time grooming status, so you can plan your visits according to the latest trail conditions and enjoy optimal skiing or hiking.